Shipping Information

At ABCParty, we aim to deliver your order quickly, safely, and reliably. We work with trusted shipping partners to ensure your products arrive in excellent condition.

Order Processing

Orders are processed during our regular business hours. Once your payment has been successfully received, we begin preparing your order for shipment as quickly as possible.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Destinations

ABCParty ships to most countries within Europe. Available shipping options and delivery costs will automatically be displayed during checkout based on your delivery address.

If your country is not available during checkout, please contact our customer support team and we’ll be happy to assist you.

Delivery Times

Estimated delivery times vary depending on your location and the selected shipping method.

Typical delivery estimates are:

  • Netherlands & Belgium: 1–3 business days

Please note that these are estimated delivery times and may vary during busy periods, holidays, or due to circumstances beyond our control.

Shipping Costs

Shipping costs are calculated automatically during checkout based on:

  • Delivery country
  • Package weight and dimensions
  • Selected shipping method

You’ll always see the final shipping cost before completing your purchase.

Order Tracking

Once your order has been dispatched, you’ll receive a confirmation email containing your tracking information. This allows you to monitor your shipment until it reaches your delivery address.

Packaging

We carefully pack every order to help ensure your products arrive safely. Orders are shipped in discreet packaging without unnecessary branding to protect your privacy.

Delivery Delays

While we work hard to deliver every order on time, occasional delays can occur due to:

  • High seasonal demand
  • Courier delays
  • Severe weather conditions
  • Customs inspections (where applicable)
  • Public holidays

We appreciate your understanding should these situations arise.

Incorrect Delivery Address

Please ensure your shipping address is correct before completing your order.

ABCParty cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information provided during checkout.

If you notice an error immediately after placing your order, please contact us as soon as possible. If your order has not yet been dispatched, we may still be able to update your address.

Lost or Damaged Shipments

If your package arrives damaged or appears to be lost during transit, please contact our customer support team as soon as possible.

To help us investigate, please provide:

  • Your order number
  • Photos of any damaged packaging or products (if applicable)
  • A brief description of the issue

We’ll work with the shipping carrier to resolve the matter as quickly as possible.

Customs & Import Charges

Orders shipped within the European Union generally do not incur customs duties.

For shipments outside the EU, local customs duties, taxes, or import fees may apply. These charges are determined by your local customs authority and are the responsibility of the customer.

Questions About Shipping?

If you have any questions regarding shipping, delivery times, or your order status, our customer support team is always happy to help. Please contact us and include your order number for faster assistance.